FAQ

What payment methods I can use? 

We accept the following forms of payment: Visa, Mastercard, American Express, and PayPal. 

 

What is your return policy?

Returns are accepted on unopened, unused, damaged products only, and will be refunded after we receive returned merchandise. Please contact us to start a return. 

 

Are Katya Love products made in the US? 

Yes, all products are proudly made in the United States. 

 

Are Katya Love products safe to use on sensitive skin? 

Absolutely. All products are formulated with carefully picked natural oils and ingredients. All skin types can benefit from our products. 

 

Are Katya Love products safe to use while pregnant? 

Yes. As a mother, I am conscience of what goes on the body. All products are safe to use before, during and after pregnancy. 

 

Are Katya Love products cruelty-free? 

Yes, our products exceed the industry standard of cruelty-free practices. 

 

Still have a question?

Please send us a message. We're happy to help.